Change Management : identify resistances

In this series of posts, we’ll base the change management training on the life of Bertha Benz. Each post explains an aspect of change management, educates you about related concepts, and gives you a task.

The Key to Successful Change Management

Are people ready to give you any support? Are they interested in the change management project you’re carrying ?

Probably not!

They are not interested of the benefits they can get. Yes, you’re going to change things. You’re going to change their lives. But people just don’t realize or don’t care.

What is Change Management?

Change management refers to the process of planning organizational change, implementing it in any business or organization, and helping employees adapt to the change.

One of the main objectives of the change management project is to ensure a smooth implementation of change through effective communication, assertive change leadership, a well-developed strategy and an appropriate change management model.

How to prepare managers for a Change ?

First of all, we consider change management as a process that is challenging for people in general and employees of the company in particular. In any business organization you will need the new model when the company faces tough times.

Why focus on change management?

How can you bring more people to focus on your initiative? How can you attract their attention towards this major project that you’re carrying forward?

This is what you’re going to discuss with your group. Please discuss and come up with a few recommendations.

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Our Change Management series

As this is the first in the series of ten posts, we’ll begin with the basic concepts of change management.

What is organizational change and change management? Why do we have to ‘manage the change’? What ensures the success of any change management project?

Organizational Change

Organizational change is a shift in the way a business organization works. It can be new software, a change in the organizational hierarchy, a transformation of communication models, adjustments to the processes and systems of the organisation, or anything that affects the whole or a major part of the organization.

Why is Managing the Change Important?

During the time of change, there is uncertainty, fear, and resistance in the company. To overcome it and ensure successful implementation of the change, managing the change effectively is important.

As employees fear the change process, managers, as well as leaders and all employees should work closely with all the employees and teams and support them in embracing the change for the effective implementation of the change project. Therefore a change management project is a project for all members of the management of the company.

Many organizational change projects fail because of the lack of leadership, proper plan, and support from team members. In unawareness about different change management models and poor communication also make the implementation of change difficult in companies and organizations.

Whenever managers initiate an organizational change management project, the first step is to make sure all the people or teams understand the need for the change and are willing to help you. As change leaders, we have to communicate to them the benefits of the change– like new software, a shift in organizational structure, change in internal processes, etc.

For the success of a change project, managers or team leaders have to make each employee understand how the changes will affect them. We have to help them embrace and adapt to the organizational changes. All this is not possible without the development of a change management plan, use of tools, and communication strategy.

Before rolling out new changes in a business organization, change managers should make sure that:

It’s the best time for implementing changes.
Employees feel the need for the change.
A plan has been made using an appropriate change management model
A communication strategy has been drafted to help the people in adapting to the change.
They, the change managers, have the support of senior management and all the stakeholders.

Change leadership plays an important role in the successful and effective implementation of any change management project. By effectively managing the process of change, companies can gain an edge over their competitors and improve their overall business.

In the next post, we’ll discuss another key for the success of a change project and the definition of change management.

What do you mean by change management?

Is the implementation of the new software considered as change management? It depends on the work and the organizational aspects. If the software is going to require major and major transformation in the accounting or logistics department then I would consider it as change management. It is a process that is going to impact the structure of most companies. No matter what’s time of organizational plans you have projects requiring to modify the organizational structure is a major change. Therefore it will impact top management, leaders, managers, employees and other stakeholders in the company.