Change Management Process

In this series of posts, we’ll base the change management training on the life of Bertha Benz. Each post explains an aspect of change management, educates you about related concepts, and gives you a task.

Change Management

As this is the first in the series of ten posts, we’ll begin with the basic concepts of change management.

What is organizational change and change management? Why do we have to “manage the change”? What ensures the success of any change management project?

Organizational Change

Organizational change is a shift in the way a business organization works. It can be new software, a change in the organizational hierarchy, a transformation of communication models, adjustments to the processes and systems of the organisation, or anything that affects the whole or a major part of the organization.

What is Change Management?

To put it simply, change management refers to the process of planning the organisational change, implementing it in any company or business organization, and helping employees to adapt to the change.

The goal of the change management project is to ensure a smooth implementation of the change by effective communication, assertive change leadership, well-developed strategy, and a proper change management model.

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The Key to Successful Change Management: Understanding the Need for the Change

Are the people who work really hard aware of the alternatives? There are alternatives, for sure.

The hardest thing in the change management process is to ensure that people around you understand your point, the need, and the purpose of implementing the change.

Your Task:

Now, the job for you is to look at your and your team’s behavior. How much does your senior management support you in getting rid of low-value-added tasks? As a manager, how much complexity and bureaucracy did you get rid of to ease the life of your team?

Why is Managing the Change Important?

During the time of change, there is uncertainty, fear, and resistance in the company. To overcome it and ensure the successful implementation of the change, managing the change effectively is important.

As employees fear the change process, managers should work closely with all the employees and teams and support them in embracing the change for the effective implementation of the change management project.

Many organizational change projects fail because of the lack of leadership, proper plan, and support from team members. Unawareness about different change management models and poor communication also make the implementation of change difficult in companies and organizations.

Whenever managers initiate an organizational change management project, the first step is to make sure all the people or teams understand the need for the change. As change leaders, we have to communicate to them the benefits of the change-like new software, a shift in organizational structure, change in internal processes, etc.

For the success of a change project, managers or team leaders have to make each employee understand how the changes will affect them. We have to help them embrace and adapt to the organizational changes. All this is not possible without the development of a change management plan, use of tools, and communication strategy.

Before rolling out new changes in a business organization, change managers should make sure that:

· It’s the best time for implementing changes.

· Employees feel the need for the change.

· A plan has been made using an appropriate change management model

· A communication strategy has been drafted to help the people in adapting to the change.

· They, the change managers, have the support of senior management.

Change leadership plays an important role in the successful and effective implementation of any change management project. By effectively managing the process of change, companies can gain an edge over their competitors and improve their overall business.

In the next post, we’ll discuss another key for the success of a change project and the definition of change management.

Change Management Process